So last week I attended a demo of Microsoft 365 Copilot.
Whilst the product is ‘live’ and in the public domain, there are still a number of areas within the AI tool that are under development and need ‘polishing’, for example:-
- Inaccurate presence indicators when using the new Teams and/or new Outlook desktop apps
- Outlook plug-ins, such as the ‘Suspicious email report’ button, ‘attach outlook item’ to mail, are not yet compatible with the new version
- Copilot button missing for the Word desktop app – I am reliably informed this has now been fixed
- Copilot for Excel is still not generally available – although we understand the General Availability for Copilot in Excel is February 2024.
Nevertheless, despite these glitches myself and the audience were able to see a really good live demonstration of Copilot based on a typical worker scenario and illustrated by the graphic below.
Copilot Scenario 1 – Start the day in Outlook
“Your boss includes you in a long email thread and asks you to take action.“
✔ Copilot allows you to Save time using the summarising power of Copilot in Outlook so that you can get to the crux of the issues and the required action points.
Copilot Scenario 2 – Search for answers
“You must search for information across multiple sites in the organisation.“
✔ Copilot allows you to quickly find high-quality answers based on relevant content using Microsoft 365 Chat.
Copilot Scenario 3 – Review documents
“You review internal documents to find relevant content.“
✔ Copilot allows you to ask questions to documents in Word, as if you were asking a peer.
Copilot Scenario 4 – Reply to emails
“Keep up with and reply to pending emails.“
✔ With Copilot in Outlook, you can generate professional email responses that adapt to your communication style.
Copilot Scenario 5 – Generate new content
“Generate new content and improve current documentation.“
✔ Use Copilot’s content generation capabilities in Word to add new, innovative content.
Copilot Scenario 6 – Create presentation
“Your boss now wants a presentation.“
✔ Quickly create presentations with Copilot in PowerPoint no need to start from scratch.
Copilot Scenario 7- Analyse Data
“Now your boss needs data.“
✔ Effortlessly gain insights from data with Copilot in Excel, save time while feeling like an expert.
Copilot Scenario 8 – Late to a meeting!
“Now you are late for a meeting.“
✔ Don’t stress, the meeting is recorded. Ask Copilot for any information or pending items from the call.
Now you will have gathered that Copilot is a powerful tool with extensive Search and Data Gathering capabilities. With this in mind, it was reiterated at the demo, and in line with my recent blog, it is imperative businesses/organisations have the correct foundational data security measures in place with regards to their valuable information not being passed inadvertently to the wrong people or finding itself into the public domain.
Companies deploying Copilot need to think carefully about their Data Loss Prevention (DLP) strategy and apply techniques/features like Sensitivity Labels to ensure they get the best out of Copilot without putting the business at risk of a Data Breach. This can be easily achieved by working with a skilled MSP like Fusion IT.
In conclusion, I was very impressed with Copilot and I look forward to providing more updates as the AI tool is developed further. In the meantime, if you want to get a taste of the Copliot ‘engine’, a version is available to those Users utilising the Microsoft Edge browser by clicking on the icon in the top right-hand corner of the page.