My name is Karen and I recently joined Fusion as an IT Trainer. I thought now might be a good time to introduce myself and tell you a little bit about who I am and what I do. My job is very varied and doesn’t just involve delivering training, I write lots of guides and hand outs, research and learn new releases of systems so I’m ready to pass the knowledge on and more importantly I listen to the frustrations or issues that you may have with systems and how you use them and feed this back to the relevant people – this might result in changes being made, so please don’t be afraid to speak up when you see me. The greatest satisfaction I get is when someone leaves a course feeling confident about what they’ve learnt and eager to apply their new knowledge. Even better is when someone wants to continue learning and often people will come back to me and ask how to move to the next level – the initial knowledge spurred them on to learn more and it proves to me that they’re thinking about what they want to achieve and how they can do it.
All this is well and good but you may be asking why I’m the right person to be training or coaching you. Once I decided I wanted to be an IT Trainer I went on a number of courses over a period of years to get the right skills for the job – as a result I’m a TAP accredited trainer, which basically just means that I’ve been assessed by an examination board and have met the required standards to deliver training sessions to end users. I also have professional memberships with the Learning and Performance Institute and the Chartered Institute of Personnel and Development, this means that I can keep up to date with the latest training methods and more importantly so that I can keep the recognised training qualifications of MLPI and Assoc. CIPD.
I’ve attached the links to a couple of hints and tips that I think may be useful, watch out for more over the following months – if you want to start learning more please feel free to get in touch and we can discuss booking a training session for you.