So you can now contact Fusion using Skype, we have a Asterisk based sophisticated VOIP (Voice Over Internet Protocol) telephone system. For many years Skype has used it own proprietary protocols which has meant very little integration with other systems. Now they provide SIP channels via the product Skype connect, imagine the power of someone looking at your website clicking on your call me Skype icon and the call been answered by your receptionist using her traditional handset or even your digital receptionist using the PBX menu system. Once the call is in the telephone system its treated just like a normal call.
Not only can people call you for free, you can also call other Skype users and you can also use Skype for your outbound calls to the standard telephone network. Skype even give you some nifty reports so you can see your call spend.