Fusion started in May 2003 to provide a fresh approach to IT support.
For some time we had been aware that there were many IT companies who would offer bad advice,
poor response times and generally sub standard service. We decided that we needed to be
independent of any supplier so we could offer impartial advice on products and services as
well as provide and integrated helpdesk and technical consultant team.
We run a fully staffed helpdesk function whose responsibility is to log problem
calls on our system and work remotely to help diagnose and resolve any IT problems.
We have a number of highly trained technical consultants who have the knowledge
and experience to assist with any technical projects and give accurate and honest advice on what
would be the best direction for your IT systems, we effectively become your IT Manager.
The team is completed by our IT trainer who can be used for any and all aspects of
user training. We run a variety of courses from basic to advanced level. We can also tailor
training sessions for any bespoke systems you may use.
Please get in touch for more information.
Fusion have been using and installing Voice Over IP telephone systems for over two
years now as we are aware that this is the future of telephony. Telephone systems are no longer
wires and handsets, they fully integrate with computer networks.