At Fusion we take Internet connectivity very seriously, we recently had a clients internet connection develop a fault. Once we eventually got it logged as a fault with BT via our service provider (Andrews & Arnold) the earliest appointment for an engineer was two days later, this would mean a transport company who’s business is totally reliant on the internet crippled for days.
We always react to these situations fast and quickly, within a few hours we implemented our FusionNet Firewall along with Andrews & Arnold’s backup 3G mobile data service to give the whole company access to the internet using the Three Mobile Network. Whilst the connection wasn’t the speeds they had become accustomed to, it did mean that they were once again connected to the outside world and able to do business as usual until the BT fault was rectified.
Faults on lines happen every day in varied levels of severity and could easily happen to you! We can solve this problem by implementing a FusionNet firewall device and by having two internet connections coming into the building from two different supplier; one using the standard BT Wholesale product that the majority of ISP’s will resell and one connection using O2 Wholesale product. Both BT and O2 have their own equipment in the exchange which means that barring someone chopping the copper cable coming into your premises, both lines will never be down at the same time. Should you want even more peace of mind we can also install the 3G data dongle as an additional backup connectivity method. We also proactivly monitor your connections to ensure that if any line does go down then we get the fault recified as soon as possible, afterall if you are using the backup line and that also develops a fault then you are once again without internet connectivity.
We practise what we preach and at Fusion internet connectivity is the most important part of our business. Without it we cannot receive your calls (we use a VOIP telephone system), we cannot connect to your computers to give you support and we would be unable to pickup your email requests. We effectively wouldn’t be able to do business! Therefore we have a O2 connection provided by Andrews & Arnold, we have a BT connection provided by IDNET, and a super fast 100 meg pipe to Virgin. For the more technical people amongst you we also use Andrews & Arnolds L2TP fallback service so that we can still use any of our allocated IP addresses using any service provider.
Is your business at risk, why wait to be in a situation where you don’t have internet access for days? If so call us today for a free no obligation chat on 08451221240